Client Services

Client Services

Welcome to Allen Insurance Group’s Client Services Area

We’re here when you need us most.

If we have a valid email address on file for you, we’ll send your personal property and auto policy documents electronically, giving you secure and convenient access to your policy details anytime. You can also save your auto liability slip directly to your smartphone’s digital wallet for easy access on the go.

If you have additional products insured with Allen Insurance Group, such as recreational vehicles or commercial auto insurance, and require access to your documents, please contact our team at 1-877-924-2632 between 9 am and 5 pm, Monday – Friday.


If you’re an Intact Insurance client, click below to access their Client Centre app, where you can view your policy documents and download your auto insurance liability card.

You can also save your liability card directly to your digital wallet using the Intact Insurance app for quick and convenient access.

Claims

If you’ve been involved in an accident or your home or property has been damaged and need urgent assistance, please call us 24 hours a day at 1-877-924-2632 to be connected with our on-call broker.

For non-urgent claims, you can also begin the process by completing the form below with the details of your loss.

We’ll take care of you every step of the way.

Report an Auto Claim

Report a Property Claim

Request Certificates of Insurance

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