Client Services

Client Services

Welcome to Allen Insurance Group’s Client Services

We’re here when you need us most.

Access Your Policy Documents

If we have a valid email address on file, we’ll send your Personal Property and Auto policy documents electronically, making it easy to securely access your policy details whenever you need them. You can also save your Auto Liability Slip to your smartphone’s digital wallet, so it’s always handy when you’re on the go.

If you have additional products insured with Allen Insurance Group, such as recreational vehicles or commercial auto insurance, and require access to your documents, please contact our team at 1-877-924-2632 between 9 am and 5 pm, Monday – Friday.

Request Your Policy Documents

Email us by clicking below. Include your first and last name and the policy documents you need. Please make sure your email is the one we have on file, and we’ll take care of the rest.

Request Your Documents Now

Intact Direct Access to your Policy Documents

If you’re an Intact Insurance client, click below to access your account or sign up for the Intact Client Centre, where you can view your policy documents and download your auto insurance liability card.

You can also save your liability card directly to your digital wallet using the Intact Insurance app for quick and convenient access.

Wawanesa Direct Access to your Policy Documents

If you’re a Wawanesa client, click below to access your account or sign up for the Wawanesa Member Centre app, where you can view your policy documents and download your auto insurance liability card.

You can also save your liability card directly to your digital wallet in the Wawanesa Insurance app for quick, convenient access.


Claims

If you’ve been involved in an accident or your home or property has been damaged and need urgent assistance, please call us 24 hours a day at 1-877-924-2632 to be connected with our on-call broker.

For non-urgent claims, you can also begin the process by completing the form below with the details of your loss.

We’ll take care of you every step of the way.

Report an Auto Claim

Report a Property Claim

Request Certificates of Insurance

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